Automation & AI in the Indian IT Sector: What the Next Generation of Engineers Must Prepare For

Dr. Jyotsana Singh

By: Dr. Jyotsana Singh, Campus Director, NMIMS Chandigarh

Over the past few decades, India’s IT industry has been a global powerhouse — known for its skilled workforce, large-scale outsourcing operations, and cost-effective service delivery. But as automation and artificial intelligence (AI) begin to reshape the very foundation of how technology- driven work gets done, the familiar landscape of Indian IT is undergoing a massive transformation.

The next generation of engineers is stepping into a world where writing code or maintaining systems is no longer enough. The industry is shifting from doing work to designing intelligence that does the work. And that means young professionals will need to reimagine what it means to be an engineer in the age of AI.

1. A Changing Industry Landscape

The Indian IT sector is moving away from traditional, cost-based outsourcing to value-driven innovation powered by automation, data, and AI. The change is happening fast — and it’s measurable.

According to recent industry reports, nearly 12% of all IT job listings in India now explicitly mention AI-related skills. Meanwhile, the World Economic Forum estimates that around 16 million Indian professionals will need reskilling by 2027 to stay relevant in an AI-powered workforce.

Routine coding, testing, and support roles that once employed thousands are increasingly being handled by intelligent automation systems and AI tools. This doesn’t mean jobs are disappearing entirely — but they’re changing shape. The focus is shifting toward roles that involve designing, implementing, and managing these intelligent systems rather than performing the repetitive tasks they automate.

What’s emerging is a clear demand for professionals who can combine technical depth with strategic insight — people who can understand not only how technology works, but also how it can transform businesses and industries.

2. Emerging Trends Defining the Future of Work

Automation and AI are not just trends — they’re redefining what “work” looks like. In the Indian IT ecosystem, five key shifts are already underway:

• Automation-first workflows: Repetitive, rule-based tasks are being handed over to software bots and AI systems, freeing human talent to focus on creativity and problem-solving.

• Data and AI at the core: The demand for AI, machine learning (ML), and data-centric roles is skyrocketing. Organizations are increasingly looking for engineers who can work with data pipelines, develop predictive models, and deploy AI solutions.

• Cross-domain integration: AI is no longer confined to tech companies. From healthcare and banking to manufacturing and agriculture, every sector is adopting AI-driven decision-making. Engineers must therefore understand how technology applies across diverse domains.

• The widening skill gap: For every ten openings in AI-related fields, there’s often just one qualified engineer. This growing gap highlights the urgency for large-scale reskilling and upskilling initiatives.

• Rise of the hybrid professional: Companies today value “T-shaped” talent — engineers who are deeply skilled in technology but also understand business strategy, communication, and user experience.

Together, these shifts signal that tomorrow’s IT professional won’t just be a coder or a technician, but a multidimensional problem-solver capable of bridging technology and strategy.

3. What Future Engineers Must Focus On

To thrive in this new environment, engineers must evolve from being mere code writers to becoming solution designers. The difference lies not in how much code they can write, but in how effectively they can use technology to solve complex, real-world problems.

Technical Skills to Prioritize

• Programming & AI Foundations: Python, TensorFlow, and PyTorch remain essential for ML and deep learning.

• Automation & RPA (Robotic Process Automation): Understanding tools like UiPath or Automation Anywhere can help engineers design systems that optimize workflows.

• Data Engineering & Analytics: The ability to process, clean, and interpret data is becoming as important as writing code itself.

• Cloud & MLOps: Cloud platforms (AWS, Azure, GCP) and MLOps practices ensure scalable and maintainable AI solutions.

 • Generative AI: With GenAI tools like ChatGPT and Copilot transforming how we build software, understanding prompt engineering and model integration will soon be basic literacy.

• Cybersecurity & AI Ethics: As automation expands, so do risks related to data privacy, bias, and security — areas every engineer must be conscious of.

Soft Skills for the Human Edge

Technology alone won’t define success. The future belongs to those who can think, adapt, and collaborate.

Key skills include:

• Problem-solving and critical thinking to tackle open-ended challenges.

• Adaptability to keep learning as technologies evolve.

• Product and design thinking to build user-centered solutions.

• Ethical awareness to ensure responsible AI use.

• Communication and teamwork, especially in cross-functional, global teams.

The Right Mindset

Perhaps the most important skill of all is cultivating the mindset of a lifelong learner. The pace of AI innovation ensures that what you know today may become outdated tomorrow. Future engineers will thrive not because they know everything, but because they know how to keep learning — continuously exploring, experimenting, and reinventing themselves.

This is also the age of human-AI collaboration. Engineers will need to learn how to work with AI — treating it as a partner that amplifies human creativity and decision-making, rather than as a competitor.

4. Rethinking Engineering Education

India’s engineering institutions have a pivotal role to play in preparing students for this future. Traditional curricula, still focused on rote coding and theoretical knowledge, need a serious overhaul.

To bridge the gap between academia and industry, colleges should:

• Integrate AI, ML, automation, and data science as core subjects across engineering branches.

• Encourage project-based learning where students build and deploy real-world applications.

• Foster stronger industry partnerships so students can gain hands-on experience through internships, hackathons, and live projects.

• Promote interdisciplinary learning, enabling engineers to understand business, design, and ethics alongside technology.

When education moves beyond textbooks and into real-world problem-solving, students begin to see AI not as a concept, but as a tool for innovation.

5. The Road Ahead

The transformation of India’s IT sector is both a challenge and a tremendous opportunity. As automation takes over repetitive tasks, Indian engineers have the chance to move up the value chain — from performing tasks to designing intelligent systems that perform them.

In doing so, they can lead not just India’s digital transformation, but also contribute to the global AI revolution. The key lies in embracing change — learning continuously, thinking creatively, and building with purpose.

The next generation of engineers must realize that the future of technology isn’t about replacing humans with machines. It’s about empowering humans through machines — combining the precision of AI with the creativity, empathy, and judgment that only humans can bring.

And that future begins with how we prepare today.

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